When you've placed and paid for your order, it's prepared for transport almost immediately. As soon as the status of your order is 'completed', you can no longer change your order. If you wish you can return the entire order or any items that you don't want using our return procedure.
Yes. We'll send you a confirmation email after receiving your order. If you think that money been taken from your bank account and you have not received a confirmation email then please check your spam folder. If you have created an account, your order will also be visible on your account page.
You can check the status of your order on your account page. When your order has been put together, the status will change to 'completed'. You'll then receive a shipment confirmation with a tracking code.
We offer Standard Ground Shipping within the U.S. For expedited
shipping, please contact us for details. You can expect your order to
arrive within 3-9 business days. Business days do not include weekends
or holidays. Please note: Although we try our best to deliver your
items during the estimated time frame, delivery dates are not
Like most trustworthy websites, we use SSL technology (Secure Socket Layer) to protect your personal information when it's being sent over the Internet. SSL is the standard for payments over the Internet and is supported by Chrome, Firefox, Microsoft Internet Explorer, Safari and other popular browsers. We use this technology to encrypt sensitive information before it is sent over the Internet. SSL technology prevents your information from being accessed when you are submitting it.
Choose PayPal at checkout and you will be asked to log in to your PayPal account to confirm the payment. PayPal is a very safe payment method and all your purchases are protected by PayPal's Purchase Protection guarantee.
If you're experiencing problems trying to log in to the website, please check which error message you are receiving. The most common error is typing in a wrong email address or password. You can always choose to create a new password if you wish.